Making Tax Digital - Retreive VAT Obligations

• Error 500:  Internal Server Error

• Error 503:  Server Error - API is currently unavailable

• All MTD Errors:  500 - 599 

Article ID: 2025241                      Last updated:  26 April 2024

 

When attempting to authorise Making Tax Digital, set the VAT period, or submit VAT returns you may receive errors between 500 - 599.

Examples:

All MTD errors 500 - 599 are generated by the HMRC gateway

Errors 500 - 599 indicate that Making Tax Digital services are currently unavailable due to either:

• Scheduled maintenance of HMRC gateway servers
• The HMRC gateway server is down or experiencing problems

 

These errors do not affect AccountEdge data and do not result in losing reconciled VAT returns or similar.

Do not attempt to continually submit VAT returns if you receive MTD errors 500 - 599.

 

1.  Check HMRC service availability (linked below) - but note that this is not always entirely accurate!

2.  If no HMRC service information is provided, wait for an hour or more before attempting your submission again.

 

 

Making Tax Digital:  Service Availability

You can check HMRC's MTD service availability by CLICKING HERE.

 

 

 

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