Article ID: 2025226 Last Updated: 27 July 2026
Circumstances change, and you may decide not to renew your Ledger One service agreement, which includes your AccountEdge product licence.
This article explains what happens to your software and data when your service agreement expires, and the steps you should take before expiry.
Your AccountEdge data remains entirely under your ownership and control. Ledger One Limited does not own or control the data you create or store in AccountEdge.
While your service agreement is active, you can:
AccountEdge reports can be exported in formats including Excel, PDF, comma-separated or tab-delimited text. Customer-created accounting data can be exported in comma-separated or tab-delimited text formats, which can be opened or imported using many spreadsheet and accounting applications.
Exported records remain in your possession and can be accessed independently of AccountEdge using compatible software.
If your service agreement expires:
A temporary reactivation provides full access to AccountEdge and your company files, allowing you to view, report on and export historical records.
To check your service agreement expiry date, select Help> Registration or AccountEdge> Registration from the menu bar.
AccountEdge is a locally installed application. Your company files, backup files and exported records are stored on your own computer, server or local network rather than being held by Ledger One Limited.
The following files will remain in your possession after expiry:
You may copy, archive or delete these locally stored files whenever you choose. You do not need permission from Ledger One Limited to manage them.
However, an active AccountEdge service agreement is required to open and work with data held inside an AccountEdge .myo company file. If your agreement has expired, you can contact Ledger One Limited to arrange temporary or full reactivation.
Before your service agreement expires, we recommend that you:
Depending on your business and circumstances, accounting and tax records may need to be retained for five years or longer. Please seek advice from your accountant or HMRC regarding the retention period that applies to you.
For further information, please see: Backups - Best Practice
If you need to access information held within an AccountEdge company file after your service agreement has expired, the following options are available.
You can contact Ledger One Limited to request a short-term service agreement renewal.
Short-term reactivation restores full operational access to AccountEdge and your .myo company files. During the reactivation period, you can:
You can renew your service agreement for ongoing use of AccountEdge.
To arrange reactivation or discuss access to historical data, please contact us:
AccountEdge reports can be exported in a range of formats.
To view the Index to Reports, click Reports at the bottom of the AccountEdge main menu.
To export a report:
We recommend saving important reports in at least two formats. For example, you may save an editable Excel copy and a fixed-layout PDF copy.
The following list is provided as a guide and is not exhaustive. You may need to produce additional reports depending on your business, accounting and record-keeping requirements.
For advice about your particular circumstances, please speak to your accountant.
Nominal Ledger [Summary] Customise and produce this report from the first day of the current financial year. For each account, it shows the opening balance, net activity and closing balance.
Nominal Ledger [Detail] Customise and produce this report from the first day of the current financial year. For each account, it shows the beginning balance, all transactions for the selected date range, and a closing balance.
Trial Balance For each account, shows the total debits and credits for the period and the balance at the end of the selected period.
Standard Balance Sheet Shows the balance of your Asset, Liabilities and Capital accounts as at the end of the selected period.
Standard Profit & Loss Shows your income, cost of sales, expenses for the selected period.
VAT Return List of all VAT Returns reconciled or submitted via MTD using the new VAT Reconciliation feature.
VAT Return Details List of transactions for VAT Returns that have been reconciled or submitted via MTD using the new VAT Reconciliation feature.
Reconciliation Summary List of debtors as of the selected date.
Reconciliation Detail List of debtors as of the selected date, including invoice details.
Customer> Sales Detail A detailed list of all invoices for all customers for the selected date range.
Customer> Customer Ledger Displays all transactions including invoices, payments, and credits within a date range.
Reconciliation Summary List of creditors as of the selected date.
Reconciliation Detail List of creditors as of the selected date, including invoice details.
Supplier> Purchase Detail A detailed list of all invoices for all suppliers for the selected date range.
Supplier> Supplier Ledger Displays all transactions including invoices, payments, and credits within a date range.
Card Transactions Lists all the transactions that have been recorded for the selected cards.
Payroll Earnings For the selected period, provides details of all paycheques for each employee.
Employer's Payment Record [P32] Displays a list of all employer liabilities.
P11 PAYE Displays P11 Deduction working sheet PAYE information for each employee.
P11 NIC Displays P11 Deduction working sheet NIC information for each employee.
Full Payment Submission Displays information included in Full Payment Submissions made to HMRC.
Employer Payment Summary Displays information included in Employer Payment Summary submissions, if submitted.
AccountEdge allows customer-created accounting data to be exported in comma-separated or tab-delimited text format.
These standard formats can be opened or imported using many spreadsheet, database and accounting applications.
Where applicable, export the data sets required to preserve your accounting records, including:
Full instructions on exporting data from AccountEdge can be found HERE.
This guidance explains the AccountEdge licence, data access and export position. It does not determine which records your business is legally required to retain.
For advice regarding your particular business, accounting, tax and record-keeping obligations, please contact your accountant or HMRC.