Termination Code 1212 When Opening Company File

Article ID: 2027028              Last updated:  10 April 2025

You may encounter Termination Code 1212 when opening a company file:

Possible Cause

This may be caused by a reported problem when using the File> Open Recents feature when swapping between company files.

• This issue does not indicate a problem with your company file or your AccountEdge installation.

• Until this issue is resolved in a future update, please open / swap between company files using the Welcome Window's Open or Browse option, or File> Open File from within an open company file.

Clearing Termination Code 1212

To clear the Termination Code 1212 and open your company file:

• First, ensure AccountEdge is not open.

• Next, using Finder, go to the folder containing your company file (.myo file), and move any Access.flk or Lock.flk files to the Bin / Trash.  These files are likely present due to AccountEdge not opening or closing correctly earlier.

          Note:  Access & Lock files will normally be created and removed by AccountEdge when opening / closing company files.

          By manually removing the Access & Lock files, you are clearing the files that AccountEdge would usually remove itself.

• Open your company file using the Welcome Window's Open or Browse option, or File> Open File from within an open company file.

         

          Please contact the Ledger One support team if the issue persists.

 

 

 

 

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